This issue occurs when using distilled or purified water in the Perfecta that removes trace elements. These trace elements are needed for the water leveling sub-system to function correctly. Using tap water will resolve the issue.
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What is Sous Vide?
Developed in France in the 1970s, sous vide is a culinary technique in which food is vacuum-sealed and cooked in a water bath at a consistent low temperature for an extended period of time. Ideal for families with busy schedules and health-conscious lifestyles, sous vide cooking delivers easy meal solutions that make dinnertime virtually foolproof.
It’s as easy as 1, 2, 3: just season and vacuum seal your food; slip it into your sous vide cooker; set it and forget it. That’s it. And when you’re ready, serve up perfection.