Frequently Asked Questions

The V23 has a sleep mode, which deactivates the buttons after 30 minutes of inactivity. To 'wake up' the V23, press either the Vac Mode or Accessories buttons. You can also reset from sleep mode by unplugging the unit for 30 seconds and re-plugging it into the outlet. 

The Accessory hose in the V513/V553 chamber vacuum sealers has a multiple-function end. By gently, by firmly pulling the bell-shaped end from the hose, you can switch between the two configurations.

The Accessory hose in the V22 and V23 vacuum sealers has a multiple-function end. By gently, by firmly pulling the bell-shaped end from the hose, you can switch between the two configurations. When vacuuming certain canisters and bottle stoppers or marinating in a canister, use the hose in Configuration 2. When vacuuming resealable bags and mason jars, use the hose...

To perform a factory reset of the Skyra series clear ice makers, follow these steps. In standby mode with the display showing OFF, press and hold the Detach and Stop buttons simultaneously for 3 seconds. The digital display will show the program version number, and the unit will beep once.

The steps to peform a factory reset on the Chamber Vac Elite - model V30 - vacuum sealer are as follows.  Power on the machine. While in standby mode (with the digital display showing "OFF"), press and hold the "Marinate" and "Seal" buttons simultaneously for 3 seconds. The machine will display "rs" and emit a beep, indicating that the reset...

There are several common steps for troubleshooting seal issues with your Vesta Precision vacuum sealer. Below, we will step through each one, from simplest to advanced. If your vacuum sealer has a variable seal time option, ensure the seal time is set to a value greater than 0.  If your vacuum sealer has a Marinate option, verify that the option...

Yes, the quality of the water can impact the results when making clear ice in the Skyra series clear ice makers. Some areas have tap water that can make clear ice with no problem, but other areas may have hard water that could lead to cloudy results (Las Vegas, we are looking at you!). If your tap water produces cloudy...

To reset your password on the website, click on Account in the upper right-hand section of the page. In the Login page, click 'Forgot your Password? and enter your email address in the pop-up and click Submit. You will receive an email with the option to reset your password. 

Press the' Stop' button to resolve the LP (Lost Power) code on C-series chamber vacuum sealers. 

Which type of vacuum bag should I use or do I need?  We have a quick answer for you that works across all known vacuum sealers.

Typically, for rib-eye steaks, the tray can hold two steaks in a single layer, while for sirloin or filet mignon, three will also fit. You can also cook four to six pieces by stacking them, but for better results, we recommend wrapping the stack in aluminum foil.

Instead of using water as a medium for heat transfer, Neovide heats the food directly through the inner tray and thermal radiation. It combines built-in temperature sensors, algorithms, and a food probe to achieve truly precise temperature control. In Sous Vide mode or Marinate mode, the vacuum function is activated and the chamber is under vacuum. It is as if...

-22F (or -30C) is the lowest temperature the Frysta series blast freezers can be set.

Since the factory reset process does not reset the wireless settings, this process needs to be performed separately if you wish to clear the current wireless configuration.  To reset the wireless configuration, perform this process twice. Press and hold the “°C/°F” and “Start/Stop” buttons until the Wireless icon on the Control Panel begins to flash.  Allow the wireless icon flash to...

It is important to know that the timer does not automatically start once the temperature is reached, but only after pressing the ‘Start/Stop’ button. That button works in the following manner: First press – starts the pump and heater Second press – starts the timer Third press – stops the timer, heater, and pump. This design is to promote the...

With the unit plugged in, press the Power button to activate the control panel. Press and hold the ‘Start’ and ‘+’ (or ‘^’ depending on the device).  The unit will beep, the timer will change to 24:00, and the temperature will change to 60 C.

The Frysta series blast freezers are designed with ease of use in mind. To get optimal functionality from your unit, remember these few important items.

With the side power switch on, press the Power button to activate the control panel. Open the door and press and hold the Stop and Seal buttons simultaneously until the digital display shows 'rS' and the unit beeps.

With the unit in Power Saving mode (LED displays “OFF”), press “Seal” + ”Set” buttons simultaneously for 3 seconds. When the machine beeps and displays DE and rS, the default settings will be restored.  

With the unit in Power Saving mode (LED displays “OFF”), press the “Set” + ”^” buttons simultaneously for 3 seconds. When the machine beeps and displays rS, the default settings will be restored.