FAQ

This issue occurs when using distilled or purified water in the Perfecta that removes trace elements. These trace elements are needed for the water leveling sub-system to function correctly. Using tap water will resolve the issue.

There are two possible solutions for this issue. If using the Vesta app version 1.1, upgrade to the latest version of the Vesta app and accept ALL permissions requested.  If using the latest version of the Vesta app on an Android phone, be sure to allow Phone and Location permissions. The issue is caused by changes in iOS 13 and...

Please follow the process below in order to connect your Perfecta, Imersa, or Imersa Elite to your 2.4 Ghz wireless network.  CONNECTING WI-FI Before connecting to your wi-fi network… Be sure to have the Vesta app installed from either Google Playstore for Android or Apple AppStore for Apple/iOS phones. Search for “Vesta sous vide” to find the correct app. Connect...

Very little.  That’s the beauty of cooking sous vide.  It’s all done in sous vide grade bags, so the clean-up is easy and quick.  You’ll need to empty the water from the vessel as needed, clean and refresh.

Yes, when cooking raw frozen ingredients, the cooking time should be extended at least an hour to allow foods time to thaw.  For previously cooked and frozen, this can vary between 30 minutes to 1 hour depending on the thickness and type of foods being re-heated.

Once your food has been properly cooled with the quick chill method, we recommend no more than 48 hours. 

For Immersion, you’ll need the circulator, a water vessel, sous vide grade bags and a vacuum sealer.  If using the water bath, you’ll need sous vide grade bags and a vacuum sealer.

Between 132F and no more than 185F.  Temperature variations for cooking Seafood and fish and would normally be between 110F and 135F.

Yes, we recommend using food-grade polyethylene, BPA free bags for cooking food with this method.  Virtually all sous vide bags are made from this type of plastic and most name brand food storage bags are made from polyethylene.  Always follow the standard Food Safety Guidelines  as you would with any for any cooking method.

Vesta specializes in designing, developing and manufacturing products focused on precise-temperature food preparation. Vesta has a dedicated team with more than twenty-five years of research and development innovation success in consumer kitchen electrics.